Terms of Service

The service

Studio+ (studioplus.fit) is a gym management platform operated by YOT LTD, Malta. It lets gyms run class schedules, personal training, credits, memberships, payments and health tracking, and lets members book and manage their training. By creating an account or using the apps you agree to these terms.

Independent trainer subscriptions

Self-employed trainers can run one private practice for €19 per month, billed from activation and renewed monthly until cancelled. No gym affiliation is required. This plan supports one trainer and has no active-customer overage fees; payment processing for client purchases is separate. Subscribe and manage billing on the Studio+ website. Cancelling renewal retains access until the paid period ends. Failed or unpaid subscriptions may suspend practice management without deleting client records. Gym invitations and permissions are separate from this subscription and remain available through the same account.

Accounts

You must be at least 16 years old to use Studio+. You must provide accurate information and keep your sign-in credentials (including passkeys) to yourself. You're responsible for activity on your account. One person per account; the same account can belong to several gyms with different roles.

Gym platform trials and pricing

The Studio+ app is free to download. A new self-service gym receives 30 days free. The standard monthly platform price after the trial is €99 including 50 active customers, plus €0.50 for each additional active customer. Payment processing and applicable VAT are separate. Studio+ does not take a transaction commission under this plan. Existing agreed pricing and trial dates remain applicable to existing gyms.

Each customer counts once per gym per calendar month in the gym's timezone through an active membership, a confirmed, attended or no-show class booking, or active participation in a confirmed or completed PT session. Cash and card count equally. Inactive contacts, leads and staff without customer activity do not count.

The gym platform subscription is separate from the free app download. No card is required to start the trial. Creating a gym does not authorize payment or automatic renewal. Paid activation requires separate payment details and your consent to its billing schedule and cancellation terms. Usage figures currently shown in the app are estimates, not invoices. Contact Studio+ support to stop a trial or discuss another location. Gym platform charges are separate from the memberships and services a gym sells to its customers.

Bookings, credits & cancellations

• Class and PT bookings consume credits from your purchased packs or membership.
• Credits may carry an expiry date, shown at purchase.
• Each gym sets its own cancellation window. Cancelling inside the window may forfeit the booking's credit; cancelling outside it returns the credit.
• Gym staff with the appropriate permission may book you into a session with your agreement even when your balance is empty — your balance then goes negative and you'll be asked to top up.
• No-show and late-cancellation fees, where a gym applies them, are shown in the app.

Payments & memberships

Payments are processed by Stripe in Euro unless shown otherwise. Recurring memberships renew automatically until cancelled; you can cancel any time from the app's billing section and the membership runs to the end of the paid period. Purchases of credit packs are final once credits have been used; contact your gym about unused packs.

Online classes & programs

Gyms and trainers choose the videos included in each program. The website shows the total price, including applicable VAT, before payment. A one-off class purchase opens that class while it remains available; a monthly program subscription opens its selected classes during the paid period and renews until cancelled. Manage renewal through My library on the Studio+ website. Cancellation takes effect at the end of the paid period. Free member access and private access grants are controlled by the creator. Requesting private access shares your name and email with that gym or trainer; approval may grant viewing or permission to purchase, as shown in the app. A video purchase does not create a physical gym membership. Contact the gym or trainer about access, changes to a program or refunds. Your statutory consumer rights remain unaffected.

Health data & no medical advice

Health integrations are optional and connected only at your request. Metrics shown in Studio+ (recovery, strain, heart rate, sleep, weight and similar) are informational only and are not medical advice. Always train within your abilities and consult a professional about health concerns.

Acceptable use

Don't misuse the service: no unauthorised access, scraping, reselling, interfering with other users' data, or unlawful content. Harassment, threats, hateful or sexual material, bullying, and publishing private information without permission are prohibited. Do not upload content you do not have permission to share. Gyms are responsible for the accuracy of their schedules, pricing and policies published through Studio+.

Content safety and moderation

Accept the current content terms before posting announcements or uploading member content. You can report an announcement or use Account Settings → Security → Report a concern for other content, including gym staff behaviour. Block sender hides that sender’s announcements and prevents direct messages between you; it does not cancel your membership or essential booking alerts. You can undo blocks in Account Settings → Security.

Studio+ support reviews reports and may remove content or suspend abusive accounts. Contact hello@studioplus.fit for support. For immediate danger, contact emergency services. Content is shared only with its intended gym audience; do not treat gym posts as private messages to platform support.

Liability

Studio+ is provided "as is". To the extent permitted by law, YOT LTD is not liable for indirect or consequential loss, for injuries sustained while training, or for decisions made based on health metrics shown in the app. Nothing in these terms limits liability that cannot be limited by law. Your gym remains responsible for the services it delivers on its premises.

Changes & termination

We may update the service and these terms; material changes will be announced in the app and continued use means acceptance. You can stop using Studio+ and delete your account at any time. We may suspend accounts that break these terms.

Governing law & contact

These terms are governed by the laws of Malta. Questions? Contact hello@studioplus.fit.